A new-build home should be one of the proudest moments of your life. Most builders take pride in their work and put things right when it's needed — Rate My New Build celebrates the ones who do, and stands with the buyers still chasing their builder to fix what's wrong.
Once the keys change hands, one buyer has almost no leverage, and a single complaint is easy to lose. It isn't malice, it's maths — and it's exactly what we change.
"One buyer with a snag list is easy to overlook. Thousands of buyers, on one honest record, change how the whole market behaves."
This was never just us — the industry's own figures tell the story:
Sources: Home Builders Federation National New Homes Customer Satisfaction Survey (2025); House of Commons Library briefing on new-build construction defects.
Rate My New Build is independent — no builder funding, no industry ties, no ads, and we'll never sell your data. We're a small team who believe transparency is the fairest fix for an unequal market, so we built the tool we wish had existed — for Great Britain, one verified review at a time.
It takes under 5 minutes. Your builder always gets a free right of reply.