Practical, free guides to help you spot defects, understand your rights, and get your snags put right. No sign-up needed.
The best time to find out what a builder is really like is before you reserve. The reviews, ratings, registers and records that tell you what a developer is like to buy from — and the red flags to watch for.
Snags are normal — the timeframe is the issue. What counts as reasonable, and what counts as too long, using the builders’ own published code (the 30-day rule and the 56-day Ombudsman point).
The New Homes Ombudsman isn’t automatic for every new build. A plain-English guide to the Ombudsman, the consumer codes and your warranty — and how to tell which route is yours.
Worried they’ll hold your snags hostage until you delete a review? Your right to repairs doesn’t depend on staying quiet — why a threat like that is bad faith, and what to do if it happens.
Factual reviews are powerful — and can’t be taken down. See clear examples of acceptable vs unacceptable wording, so yours is credible, fair, and safe.
A professional snagging report is one of your strongest pieces of evidence. The qualifications, insurance and questions that matter when picking an inspector — and where to find a good one.
What to do — wherever you are. Moved in and happy, hit problems from day one, or issues appearing later? Find the path that matches you.
The evidence that shows a fault is the builder’s responsibility — and how to push back when you’re told it’s just maintenance.
Free, private, five minutes. Good or bad — your verified review helps the next buyer.
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